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| Guest Review: 1 |
by JonM of
Laguna Beach, Ca. |
Posted Date: 2011-12-01 |
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| Everyone was very friendly and helpfull. Beautifull grounds and pool area. |
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| Guest Review: 2 |
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Posted Date: 2011-11-09 |
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| Still undergoing major reconstruction when we stayed 11-6. Enhancing the entry area with a very small area to get to elevator to room.
Eating area is open air and at buffet area not very appetizing to see birds eating food off the spoons used to get the food onto our plate. |
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| Guest Review: 3 |
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Posted Date: 2011-11-08 |
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| Hotel is under construction, pool area is completed very nice. Room had musty smell and is humid but very clean and comfortable. Staff very nice and accommodating. Great Value. |
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| Guest Review: 4 |
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Posted Date: 2011-10-10 |
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| The staff and service was excellent. We had brought with us microwave popcorn on our trip. Since we were unable to find a microwave in the lobby, we called the front desk about one. The person on duty said that there was not a microwave available in the lobby but would try to locate one for us. About a half hour later there was a knock at our room door. A staff member had brought a microwave for us to use in our room for the rest of our stay! What a surprise it was for us. Also the concierge (Momi) was very helpful in scheduling activities for us. |
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| Guest Review: 5 |
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Posted Date: 2011-08-24 |
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| We came to this Marriott after spending a week at the Marriott Waohai Beach Club in Poipu. Reason being is that the flights were much cheaper on a Monday. So, to be fair, we were a bit spoiled from our earlier experience. That said, we enjoyed the newly renovated pool area, but would have liked if the pool was heated. The hammocks and comfy chairs were a wonderful place to relax, as was the fire pit. We chose to eat in the restaurant based on the wonderful ambiance but we were disappointed with the food quality and the prices were a bit high. The room was clean and nicely renovated but the A/C was practically non-existant - one little unit that cranked all night and provided little cooling at all. Plus there was a musty smell coming from the unit that pretty much made sleep impossible. Overall, for the money, it was what we expected. Beautiful setting, if they could fix the HVAC and offer more affordabble choices in the restaurant, we would give it a higher rating. |
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| Guest Review: 6 |
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Posted Date: 2011-08-17 |
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| The room was adequate, not great. The food in the restaurant was not very good but the staff was friendly. The location is awesome with a great pool and accessible beach. They have plans to renovate the hotel so I am sure that the rooms will really improve. Staff was helpful. Front desk staff was not very friendly. We found black spots in our bed and called the front desk. Not sure what it was but they brought up new sheets that we had to change. Not sure that my family would stay there again until it is remodeled. |
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| Guest Review: 7 |
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Posted Date: 2011-08-03 |
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| Great deal and great service. The rooms looked brand new and the staff was always eager to be of help. Made great recommendations on sight seeing as well! |
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| Guest Review: 8 |
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Posted Date: 2011-07-05 |
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| Very nice room, and friendly staff. Expensive parking 14$ per day |
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| Guest Review: 9 |
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Posted Date: 2011-07-03 |
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| The stay at the Courtyard Marriott was nice. The oceanview was beautiful. The pool area was nice and it was just a few steps away from a beautiful beach. The service was great all request were answered in a timely manner. The only thing I wasn't impressed with was the restaurant for breakfast. The food was substandard. Other than that I was very satisfied with my stay! |
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| Guest Review: 10 |
by Pearl K of Hon. HI. |
Posted Date: 2011-06-24 |
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| The hotel beds are a little to soft for our tastes
and the air conditioner keeps blasting on and
off every ten minutes making it hard to sleep
and it gets hot then really cold etc. The hotel
is really clean and we enjoyed the beautiful
grounds and pool. The staff are really nice
and helpful. |
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