|
| AVERAGE Hotel Service Rating : |
     |
AVERAGE Hotel Condition Rating : |
    |
| AVERAGE Room Comfort Rating : |
     |
AVERAGE Room Cleanliness Rating : |
     |
|
| |
 |
| Guest Review: 1 |
|
Posted Date: 2012-04-30 |
 |
| Overall Rating |
   |
|
Hotel Service |
   |
|
|
|
|
| Hotel Condition |
   |
|
Room Comfort |
   |
|
|
|
|
| Room Cleanliness |
   |
|
|
|
|
| I had booked the partial ocean view room and I was not happy with the view. We called up the front desk to give us another room and while they were accomodating, the view in the second room wasnt great either. The ocean was too far and we had to crane our necks out on the patio above all the trees to catch a glimpse of the water. For the money that I paid for this room, I feel like I was cheated. The hotel is very big so be prepared to walk a good distance to get to the pool and laguna. Everything is very expensive especially food and drinks. |
|
|
| |
 |
| Guest Review: 2 |
|
Posted Date: 2012-04-23 |
 |
| Overall Rating |
     |
|
Hotel Service |
     |
|
|
|
|
| Hotel Condition |
     |
|
Room Comfort |
     |
|
|
|
|
| Room Cleanliness |
     |
|
|
|
|
| Luxury hotel, very nice and exactly what I expected. Only small problem was that the bed was a little old and sagged a bit. |
|
|
| |
 |
| Guest Review: 3 |
|
Posted Date: 2012-04-16 |
 |
| Overall Rating |
    |
|
Hotel Service |
    |
|
|
|
|
| Hotel Condition |
    |
|
Room Comfort |
    |
|
|
|
|
| Room Cleanliness |
    |
|
|
|
|
| For a hotel that is expensive charging for the parking is ridiculous, especially when they have such a large piece of property. Also the fees for beach rental equipment was higher than we expected. The first time in a few years at a nice hotel we did not have free wifi in our room. We felt we were nickeled and dimed, which has left a bad taste |
|
|
| |
 |
| Guest Review: 4 |
|
Posted Date: 2012-04-15 |
 |
| Overall Rating |
     |
|
Hotel Service |
     |
|
|
|
|
| Hotel Condition |
     |
|
Room Comfort |
     |
|
|
|
|
| Room Cleanliness |
     |
|
|
|
|
| People at hotel constantly we available to please. Super knowledge of what was available to do. |
|
|
| |
 |
| Guest Review: 5 |
by Brian L of
Chicago, IL |
Posted Date: 2012-04-01 |
 |
| Overall Rating |
     |
|
Hotel Service |
     |
|
|
|
|
| Hotel Condition |
     |
|
Room Comfort |
     |
|
|
|
|
| Room Cleanliness |
     |
|
|
|
|
| My wife and I and our 2 older children ages 24 and 20 spent last week at the Fairmont Orchid on the Kohala Coast on the Big Island. Our experience there was fantastic with great service, the outstanding food, and the views of the ocean were idilic. It looked like a picture postcard from our room. We had a oceanfront room with a view overlooking the beach, and the kids had an oceanview room overlooking the hotel. We did many day trips around the island to the top of Mauna Kea (90 minutes), Kona (40 minutes), Hilo (90 minutes), so having a car was invaluable and saved us a ton of money compared to paying companies to pick us up and take us around the island. The roads are excellent (except on the top of Mauna Kea where a 4-wheel drive is recommended but we still did it) and easy to navigate. We have been to all the Hawaiian islands, and this is our favorite one, and our favorite hotel. |
|
|
| |
 |
| Guest Review: 6 |
|
Posted Date: 2012-03-31 |
 |
| Overall Rating |
     |
|
Hotel Service |
     |
|
|
|
|
| Hotel Condition |
     |
|
Room Comfort |
     |
|
|
|
|
| Room Cleanliness |
     |
|
|
|
|
| Fabuous hotel. Very nice without being too formal. Lots of fun things for kids to do. Lovely setting, very helpful staff. Good food, but pricey, not surprisingly. |
|
|
| |
 |
| Guest Review: 7 |
|
Posted Date: 2012-03-25 |
 |
| Overall Rating |
    |
|
Hotel Service |
    |
|
|
|
|
| Hotel Condition |
    |
|
Room Comfort |
    |
|
|
|
|
| Room Cleanliness |
    |
|
|
|
|
| Stayed 3 nights. Beautiful hotel. Browns restaurant is very good but pricey. Beach restaurant good but nothing special. Limited food choices overall,for example they should have a coffee shop with light breakfast foods on the property. There is one about a mile away in the shopping center. Had breakfast buffet one morning for ~31$.
Beautiful grounds. Secluded area. Peaceful place, other than the kids by the pool area. Took a yoga class by the beach and a trip to the spa.
About 30 minutes north of kona-area, so need a car if you wish to go elsewhere. |
|
|
| |
 |
| Guest Review: 8 |
by Barb G of
Hillsboro, OR |
Posted Date: 2012-03-05 |
 |
| Overall Rating |
     |
|
Hotel Service |
     |
|
|
|
|
| Hotel Condition |
     |
|
Room Comfort |
     |
|
|
|
|
| Room Cleanliness |
     |
|
|
|
|
| What we liked most is the beautiful property and it never seemed crowded. The property is well maintained with a fantastic pool area and beach area with snorkeling. Turtles were everywhere. The property has several restaurants and all had good food. There was a shuttle to take you around the property. Didn't golf, but it looked great. Just loved this place. |
|
|
| |
 |
| Guest Review: 9 |
|
Posted Date: 2012-02-21 |
 |
| Overall Rating |
     |
|
Hotel Service |
     |
|
|
|
|
| Hotel Condition |
     |
|
Room Comfort |
     |
|
|
|
|
| Room Cleanliness |
     |
|
|
|
|
| This hotel is very beautiful. The amenities are fantastic and the hotel staff were accommodating, knowledgeable, and helpful. The pools and beaches were picturesque. I would definitely stay here again and would highly recommend it to others. |
|
|
| |
 |
| Guest Review: 10 |
|
Posted Date: 2012-01-23 |
 |
| Overall Rating |
     |
|
Hotel Service |
     |
|
|
|
|
| Hotel Condition |
     |
|
Room Comfort |
     |
|
|
|
|
| Room Cleanliness |
     |
|
|
|
|
| Mein Wunsch, meinen Geburtstag im warmen und luxuriös zu gestalten, dabei hat mich die Lage und das Ambiente dieses Hotel unterstützt. Eine wunderbare Art im Urlaub verwöhnt zu werden und dieTage genießen zu können. Ich habe mich inzwischen schon nach anderen Fairmont Hotels umgesehen, da ich diese unaufdringliche Freude an Schönheit und Luxus sehr genossen habe. |
|
|
| |
 |
|
|