Four Seasons Maui Wailea Customer Reviews Avg Rating :
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Guest Review: 1 by EricK of Sydney Posted Date: 2011-11-28
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this is one of the best hotels that I have stayed in. However, i believe they probably need to upgrade the carpet as its a bit old by modern standard. Service was excellent and can't compared to standard 5 star. i would give them 6 star, if there is.
Guest Review: 2 by BabakP of San Francisc Posted Date: 2011-08-25
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There are only so many words that can express the experience other than Paradise with a smile.
Guest Review: 3 Posted Date: 2011-07-06
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The best service, attention to detail, all included (except valet parking). No extra charges for using the cabanas or beach chairs (first come first serve). Great sunset view (hotel faces west). Hotel located on Wailea Beach which is great for swimming or snorkeling. Only minor issue was that (I'm 5' 11'' and 245LP) and the bathrobe was too small for  me, LOL. Also, when you come back to your room you're pleasantly surprised to see a complementary plate of small pastries. However, mine, was full of ants. I'm sure the ants some how got into the room. I called room service and they sent someone who cleaned the anta away. We went out to diner and when we came back we found they replaced the plate of pastries but the ants had taken over the plate again. We decided not to report it again because it was very likely that they would have suggested a room change but we were too tired to go through that. Over all my wife and I loved the hotel and the four seasons will be our hotel of choice when we come back to Maui.
Guest Review: 4 Posted Date: 2011-06-03
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The hotel is really first class. My only criticism came with the restaurants in the hotel. All were very pricy for the food served. The only restuarant to have breakfast in the hotel was really overpriced for what you get. Otherwise, nice beaches, pool, and overall service.
Guest Review: 5 by Colleen B of Granite Bay, CA Posted Date: 2011-03-08
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My husband and I stayed at the Four Seasons Wailea for 10 days late Feb/early March, and it was 83 degrees & sunny for 7 of those days. Imagine laying poolside or on the beach and having your face spritzed with cold Evian water when you start to sweat, cold towels delivered to your chaise to put behind your neck, being fed little muffins, Maui gold pineapple on a stick, popsicles, and other refreshing treats to keep you cool. That's the kind of pampering you will receive at the Four Seasons Wailea. Aside from fabulous service, you will be located on one of the best beaches in Maui with chic designer shopping next door at The Shops at Wailea. And you will never be bored. There are so many activities to choose from. You can snorkel right from the hotel's beach, swim with the turtles, and watch the whales play all day this time of year. We enjoyed long walks every morning on the sidewalk path that runs oceanside by all of the resorts. It doesn't feel like exercise when you are enjoying that ocean view! We also learned to canoe via the hotel's Outrigger Program which was hard work but fun. The serenity adults only pool offered the best ocean views via a negative edge. It also had underwater music, a swim up bar, and you will probably spot a movie star or two (we saw Hank Azaria!). The hotel lobby had different vendors every morning showcasing unique local art, jewelry, and clothing for sale. They make it easy to charge anything & everything to your room so you do not need to walk around with cash/credit cards. We loved the 5-hr snorkeling excursion to Turtle Point on the Alli Nui 65 foot new catamaran. Great day on the water with a fun crew! A couple of days later we took a whale watching excursion but actually saw more whales on the snorkeling trip. The restaurants on Four Seasons property were all yummy - Spago, Duo, and Ferraro's. Duo had the best wine list and an all-you-can-eat raw bar on Thurs/Fri/Sat nights. Also, if you are a beef lover, Duo will be your favorit
Guest Review: 6 Posted Date: 2010-11-02
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This hotel refuses to let you be unhappy. There is a can-do attitude towards seemingly everything. In addition to a wonderful staff, the grounds, rooms, pools, etc were well maintained and managed. Highly recommend.
Guest Review: 7 by Amy F of Silicon Valley, CA Posted Date: 2010-08-22
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We just got home from a 7 night stay at this marvelous hotel. We LOVED every minute of it. The property is gorgeous -- from the lobby to the shops to the beach and pools. The new Serenity Pool is incredible -- beautiful views, a swim-up bar, and nice and peaceful, too. The service was absolutely the best -- I'm convinced the concierge can do ANYTHING. The pool attendants and bar staff were extra-friendly. The bed & pillows were so comfortable. Then there are the three restaurants -- we enjoyed all three immensely with our favorite being Duo, the steakhouse. Seriously the best steak either of us has ever had, and we've had a lot. We were able to rent a car for a day right from the concierge desk -- very easy and convenient. And they kindly drove us on three separate nights to restaurants in the surrounding area. Just amazing customer service. The only minor complaint I might mention is our soaking bathtub seemed to have kind of old hardware, so it wasn't working absolutely perfectly -- hot was where cold really was, drain was kinda slow, hard to get stopper to stay open -- but it was easy enough to work around those things. Everything else was perfect. The Four Seasons certainly has higher rates than lots of hotels, but so many things are included in your room rate that you'd have to pay for separately elsewhere. There's no "resort fee," no beach/pool chair fee, no cabana fee at the main pool. They give you free sunscreen, free continual water service at pools & beach, free fresh fruit snacks & popsicles at the pools, free sunglasses cleaning, free snorkeling for the first hour, free towels of course, free newspapers every day, free Kindles to borrow, free magazines & games at the pool, free DVDs and CDs to borrow for your room, free rides to other area restaurants, free shoe shines, free exercise activities, etc, etc. I should also mention the hotel was almost completely full (mid-August, high season) and it still didn't feel crowded at all. The atmosphere was sti
Guest Review: 8 Posted Date: 2010-08-09
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This hotel is amazing! The set-up is incredibly open and absolutely beautiful. The rooms were spacious, gorgeous and extremely comfortable. I have never experienced a nicer and more accomodating staff. They were unbelievable and absolutely made our stay one of the best experiences ever. We went to a couple other hotels on the island to check them out, and came to the conclusion that this Four Seasons was by far the best hotel on Maui. I highly highly recommend it!
Guest Review: 9 Posted Date: 2010-06-02
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Without a doubt the Four Seasons Hotel in Wailea, Maui is absolutely gorgeous with stunning views and awesome swimming pools and beach, but as they say - "you get what you PAY for".
Guest Review: 10 by Michael of Seattle Posted Date: 2009-11-25
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From the moment you arrive you know you picked a memorable location. Service is top notch. The grounds are stunning, the pools are fantastic, the beach is manicured each day, snorkeling from the beach, daily yoga classes (included) and you never have an empty glass of ice water while you are at the pool. Honeymooners abound and a few lucky kids (most are "next door" at the Grand Wiaela). I can't wait to go back.
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