Kauai Marriott Customer Reviews Avg Rating :
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Guest Review: 1 by David of Willma Posted Date: 2009-11-29
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This is a nice hotel! A super pool, and great restaurants, and great rooms. Most of the remodeling is done, from what I can tell, and three of the four hot tubs were open. We'll definitely book this one again!
Guest Review: 2 by Victoria C Posted Date: 2009-10-30
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Some of the service received was quite good and personnel were cooperative and did their best to assist. However, this was not consistent throughout stay at hotel. In addition, although the breakfast buffet was satisfactory, no notice was given that only a brunch was available on Sundays for $37 plus per person! The breakfast buffet area was also noisy and hot.
Guest Review: 3 by Mike K Posted Date: 2009-09-30
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Every thing is great about this hotel, service, rooms, etc. however, seems like a stay in Las Vegas. Pool and surrounding area is great but extravagant as if a hotel in Las Vegas.
Guest Review: 4 by Bernard D Posted Date: 2009-09-29
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The hotel was beautiful, but the hotel is being revovated, so when we were there, some construction was taking place. I believe that is not as much of a problem anymore, but there are still a few issues, such as: no room service for anything but breakfast. We wanted to have dinner in the room one night., but couldn't. Every other hotel that I have stayed at in this price range has provided room service for breakfast, lunch, and dinner. This may only effect some people, but there is no smoking on the hotel grounds. You have to go off grounds to have a cigarette ( though I don't smoke anymore, this seems extremely restrictive). I think they should not prohibit smoking outdoors. Also, you cannot get a drink before 11:00am. Occaisionally, I like a bloody Mary with breakfast (especially when I am on vacation). Since we routinely have breakfast early, this was an issue for me. Other than that, we had a very nice stay. Oh, one more thing. They charge for Internet in the room, since it is LAN line in the rooms (wireless in the main outdoor areas is free, so it does not make sense to me). Be aware that you will be charged $12.00 / day to park your car yourself. So you might as well use valet parking. The place is spectacular, but very large, so allot of people (though it seems to accomodate allot of people without a problem. The restaurants(4) were very good, and they have the largest pool I have ever seen ( must be 100 feet in diameter). As mentioned, it is a great place with a couple of minor issues, but I suppose all places will have some issues.
Guest Review: 5 Posted Date: 2009-03-14
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The mattress was too soft and had a mattress cover that was very lumpy. Pillows decompressed to total flatness.
Guest Review: 6 Posted Date: 2009-03-12
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This resort has the most beautiful grounds I have ever seen. The gardens, coy ponds, pool and ocean views are spectacular, even the entrance and parking lots are beautiful. The room was clean and comfortable, but not fancy. Great location, easy access to everything.
Guest Review: 7 Posted Date: 2009-02-14
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My only negative comment is that the service at the front desk was very slow- it was very slow to check in and we saw people waiting in line several times during our stay. They only had one or two people at the desk and each transacton seemed to take forever. The hotel property is beautiful, rooms were great,enjoyed the restraunts. would definitely recommend.
Guest Review: 8 by Sandra R from Santa Posted Date: 2008-12-06
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We were pleasantly surprised with our room. We booked a garden view. Our room was on the ground level with a little patio. We could see the pool and a peak of the ocean. The bed was very comfortable. We had in room coffee and a refrigerator for our snacks and cold drinks. On the negative side, we were charged $9.00 a day for self parking which I think was ridiculous. It also would be nice if we had free internet access in the public areas. The cost for access was 12.95 a day; They had daily activities posted, however, there was a charge for each one. A morning group walk cost $5.00!
Guest Review: 9 Posted Date: 2008-09-24
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We arrived and were greeted with a smile and plenty of aloha. Once our room was ready we recieved a phone call and were kindly upgraded to a nicer room. We were celebrating my daughters birthday and had a great time!
Guest Review: 10 Posted Date: 2008-07-29
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They upgraded our room, it was amazing post card of the ocean. They were so nice it almost was sick! I would go back again when returning to hawaii.
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