|
| AVERAGE Hotel Service Rating : |
 |
AVERAGE Hotel Condition Rating : |
|
| AVERAGE Room Comfort Rating : |
|
AVERAGE Room Cleanliness Rating : |
|
|
| |
 |
| Guest Review: 1 |
|
Posted Date: 2012-05-04 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| We upgraded to an ocean front room omg it was so beautiful. The ocean was almost under our balcony. just amazing. The staff could not have been more helpful. The location was great would absolutely recommend this hotel |
|
|
| |
| |
| Guest Review: 2 |
|
Posted Date: 2012-05-02 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Walking distance to a lot of restaurants. Nothing great though. And having to pay for parking and Internet was super lame. Would probably not stay here again, just splurge and stay at the Marriott or Hilton up the coast. |
|
|
| |
| |
| Guest Review: 3 |
|
Posted Date: 2012-04-29 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| This is the second time we have stayed here, the last was 4 years ago. You couldn't ask for a better location in Kona. Our room was an ocean front, large and a huge lanai. Had AC but slept with the 2 sliding doors open to hear the waves crashing and to get the cool night air. the couch in the room however was so filthy, that we asked them to exchange it. They said the didn,t have another, so I had them cover the couch and chair with sheets, otherwise we would not have used them. I have seen cleaner couches out for the garbage. When the guy from housekeeping came to cover it he saw it and said "Oh my goodness". The hotel is getting run down and needs to be renovated. Sliding door locks don't work so they have attached another lock to the door and the frame. The bathroom was okay but had to be slammed if you wanted it to stay closed. Carpets are worn and it is definately a 3 star hotel. After saying this, we would stay there again. Depends on the room location, but we had a great view and the room we could put up with. Staff extremely friendly and accomodating. restaurant only open for dinner 3 nights a week, but food is good, and also great location with tables right on the ocean. |
|
|
| |
| |
| Guest Review: 4 |
|
Posted Date: 2012-04-29 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Enjoyed my stay, room was clean, modern, staff provided good service. Room had flat screen TV with good selection of channels. Hotel restaurant provided good selection of local food. There is also a Luau available on property. Would stay again. |
|
|
| |
| |
| Guest Review: 5 |
|
Posted Date: 2012-04-24 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Our corner room was spacious with a generous deck, which we loved. The room smelled a little musty when we entered but after opening both sets of sliders, the odor seemed to dissipate. We enjoyed a drink and food at the hotel bar where the service was friendly and the view was lovely. The bar dj provided music that was sound-level appropriate for people trying to have a conversation. The water in both pool levels was cold so no relaxing swim. The linens were adequate but not luxurious. A fine spot for our one night stay prior to departing the Big Island. |
|
|
| |
| |
| Guest Review: 6 |
|
Posted Date: 2012-04-23 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Very happy over all with our stay at the Royal Kona Resort,beautiful views and and accommodation was roomy,cosy with a magic view of the ocean and sun set |
|
|
| |
| |
| Guest Review: 7 |
|
Posted Date: 2012-04-20 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| The location was perfect for walking around historic Kona. We did have to switch rooms since the first room didn't have hot water for showers. Staff was very kind and helpful! I would stay here again. |
|
|
| |
| |
| Guest Review: 8 |
by Jen S. of
Atlanta, GA |
Posted Date: 2012-04-10 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| I thought this was a beautiful hotel, from the lobby, to the resturant, to the rooms. It was very open and comfortable, and everything you needed was right there! The staff was very friendly, and I loved the open air bar/resturant area. Our room had a huge corner balcony. The room was large & comfortable. If I had to be picky, I would say the bathroom needed some attention... it looked updated but not done well. A lot of the fixtures were rusty. Otherwise, a beautiful hotel through and through!!! |
|
|
| |
| |
| Guest Review: 9 |
|
Posted Date: 2012-04-10 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| This hotel is located in a scenic spot easy walk to shops and restsurants. The building is dated but service was good, room was clean and had all we needed. |
|
|
| |
| |
| Guest Review: 10 |
|
Posted Date: 2012-04-02 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| The hotel is conveniently located near all the Kona night life, as well as right on the ocean front. Although the service was adequate, since there were four of us, not enough towels were provided. Also, it was surprising coffee was only available for the first morning, and no more. We were expected to purchase additional packets in their sundries shop, kind of a chinzy deal. In addition, the taxes and "service fees" added to the room rate, doubled the price per day, an unpleasant surprise. Nevertheless, Kona itself is the draw and we weren't there to stay in the hotel all day.... |
|
|
| |
| |
|
|
