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Guest Review: 1 Posted Date: 2012-04-15
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紳士的なサービスが気持ちよくさせてくれた。
Guest Review: 2 by Nancy P of Charleston, SC Posted Date: 2012-02-20
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We stayed at the Sheraton February 10-16 2012 and although they were undergoing major renovations to the front desk area, we did not feel inconvenienced by this. They relocated the front desk and concierge to offices next to the pool. The room was very spacious and clean and comfortable. The lanai was delightful with a nice table and chairs to sit and  enjoy the view with our morning coffee. The only negative thing I would say is that it was a little noisy. Whenever a door closed on the hallway, it was very loud and echoed through the halls. Also, we had to keep asking the housekeeping staff to leave us more towels. Even though the hotel is located down the road from the main drag in Kona, so we always had to drive into town, it was in a very scenic location. Also there isn't a beach there but the pool is oceanside so you can sit by the pool and enjoy the ocean view which is spectacular. We really enjoyed watching the Manta Rays come up to the hotel at night. They feed in the waters there and it is a destination for many nighttime dive boats. When the boats leave at about 9:00, the Manta Rays move closer to the hotel where you can see them. I would definitely stay at this hotel again.
Guest Review: 3 Posted Date: 2012-02-18
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We've gone there every year for the last 5 or so years. Always enjoy the stay and now that we've got a couple of kids, the 3 year old loves the the "kiddie" pool section, maybe he'll brave the big water slide next year. This year they are in the midst of a large renovation of the entrance way, the lobby and one wing of rooms. It would have been nice  to know this as it was quite a trek to haul all of the family and all of the family stuff to the room. The elevator that was closest to the parking area was blocked from the floor we were on since that wing was ungoing the renovation. It was kind of a big hassle. As for the stay, we enjoyed it as always. One good thing about the renovation was that it was less crowded around the pool area. The weather was beautiful and we saw some whales breaching out front of the pool deck. Staff was pleasant as always. We'll be back again next year.
Guest Review: 4 Posted Date: 2012-02-17
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ホテルのホームページには改装工事の案内は全くなかった。もし改装工事が事前に確認できたならこのホテルを選ばなかっただろう。チェックインに一時間半も待たされたが、結婚記念日での宿泊でアップグレードをお願いしたらアップグレードしてくれた。ベルスタッフは態度が悪くこちらから挨拶しても全く無視をし私語にいつも夢中である。朝食でブッフェを利用したが種類も少なくまるで美味しくなかった。又、目の前でオムレツを作ってくれるシェフはまるで怒っているようでめんどくさそうに調理した。客室のアメニティーは石鹸、シャンプー、リンス、ボディーローションだけで、コップがふにゃふにゃのプラスチックには驚いた。ここがスターウッドホテルかと思うと残念だった。
Guest Review: 5 by DeniseR of Chicag Posted Date: 2012-02-02
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We were at the hotel in January 2012. the staff was very nice. The hotel itself was about eight miles from the town of Kona, had connecting pools, a slide and no beach area. Renovation was being completed on the two top floors.
Guest Review: 6 Posted Date: 2012-01-17
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대규모 객실과 풀장 단점으론 동떨어진 위치 청결함
Guest Review: 7 by GillesB of Atlanta, GA Posted Date: 2012-01-01
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EXCELLENT! Room could be cleaner.
Guest Review: 8 Posted Date: 2011-12-19
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Loved the hotel--beautiful pool(s), quiet, right on the ocean , lovely room--all the amenities. Wouldn't hesitate to stay there again.
Guest Review: 9 by DanL of Auburn, WA Posted Date: 2011-11-30
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We had a garden view room on the 2nd floor, actually a nice view, nice trees right outside the deck, and we could see the ocean. Large outside deck, a bit dirty in the corners. Grounds are immaculate. Hotel is a bit older, has been remodeled, nice big rooms. Enjoyed laying by the pool, very pretty. The room rate we got was a great value for off season  (Nov 7) and we'd stay there again.
Guest Review: 10 Posted Date: 2011-11-21
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The hotel is absolutely satisfying, and don't forget to enjoy the dinner together with the beautiful dancing manta ray!