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| Guest Review: 1 |
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Posted Date: 2012-04-07 |
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| Hotel, staff and amenties nice. It was close to the beach. Room was clean. View was good. Bed was too soft for both of us. |
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| Guest Review: 2 |
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Posted Date: 2012-02-21 |
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| The hotel staff was friendly and the rooms were clean. There were two things that would cause me to look at other options if I stayed in Hawaii again. 1) You are pretty much forced to use the valet due to lack of parking, but I expected it a little since we were next to the beach. 2) They told me I had the choice to pay for parking with my card or cash. I told her cash, but they charged my card anyway. When I mentioned this, they submitted a request to have it removed. This should not be an automatic charge without your consent. |
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| Guest Review: 3 |
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Posted Date: 2012-01-28 |
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| Across from an excellent and safe swimming beach. No sharks, no waves, safe. Good for children and families. Plenty of room on beach, soft sand, no rocks, shells or reef in water.
Next to Catholic church.
Decent room. Frig and safe provided free. Amenities provided, hair dryer and hot water/coffee maker.
Hotel elevator makes you use your room card to go up the elevator which was an annoying security feature. If you forget your key the hotel staff makes it very unpleasant and are uncooperative to get another key replacement.
Cannot beat the location. |
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| Guest Review: 4 |
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Posted Date: 2012-01-28 |
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| The service in the hotel was not what expected of the Marriott. While it was OK, expected more from the Marriott chain. The location is excellent. It is across the street from a kid friendly and great beach. One of the best beaches in all of Waikiki. The beach is protected by a sea wall so excellent for young children and swimming, containing calm waters and no waves. We had a very nice view from our room. The hotel is also right next to a beautiful Catholic church which was great. The room was a bit bare bones and room service was more of a pain than outstanding always coming at akward times and several times had to point out missed areas. The hotel is large. It has handy two convenience stores on the property which make it easy. The rooms contain a small refrigerator which is excellent to store perishable items and drinks. We found this very helpful, convenient and economical. They also have a free safe in your room which you can use for your valuables and peace of mind. A hair dryer and coffee maker was provided and was helpful. I was disappointed not to see a lot of live free entertainment and bands on the premises as some other hotels have. We did not use the restaurants on the premises as they were too expensive and not good value. The pools were open for a long time and they have a work out room and provide towels which was great. Unfortunately you have to ask and search for local bus information which could have been clearer and more helpful especially since the bus stops outside the door. The hotel was in decent shape. Because of the great location, I would consider staying there again. |
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| Guest Review: 5 |
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Posted Date: 2012-01-25 |
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| If your looking for a great location this is it! The hotel was right across the street from Waikiki Beach, and two blocks from all the shopping and resturants. Also Diamond head is 1.5 miles from hotel.
Scooter renta was right across the street as well. Very central location, great service, nice gym and everyone was so friendly. |
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| Guest Review: 6 |
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Posted Date: 2012-01-11 |
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| This hotel was an amazing stay, especially having been upgraded to a suite from the ocean-view room we had booked. We had 4 balconies boasting multiple views of the Pacific Ocean and Waikiki Beach, as well as 2 beds and bathrooms. The buffet breakfast was awesome as well. The beach was just across the road and shops were within walking distance, with some even within the hotel complex itself. Although there was no internet wifi in teh rooms, you could access the internet wifi connection in the lobby. Overall, the hotel is a winner. Loved it! |
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| Guest Review: 7 |
by あえて苦言をさ of
日本 |
Posted Date: 2012-01-08 |
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| 正月休みの一週間をこのホテルで過ごしたが、価格程の価値は感じなかった。
環境面を理由にして部屋のサービスを減らすのはいかがなものかと。
最低、スリッパとか歯みがきセット位は常備して欲しい。
それと、日本人に対するフロントの対応が昔に比べて、適当になったような気がした。
部屋の割り当ても予約グレードの悪い方から割り当てをしているのは明白である。日本人はあまりクレームを付けないと思ってそうしているように感じた。
朝食付きにも関わらず、清算時に請求するという幼稚な日本人を馬鹿にしたような小細工のような事までしていた。これはただの単純ミスでは済まされない。
二度と利用をする気はないだろ。ホテルサービスを再度見直す必要があると感じた。 |
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| Guest Review: 8 |
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Posted Date: 2012-01-06 |
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| This hotel was nice, but every time our family needed to go in the elevator or enter our room, the key card system would not work. The key would work in the elevator, then not the room door or both. It was very inconvienent to have to go to the front desk to have the key card rekeyed. There also was not enough Customer Service Agents to help individiuals and was very frustrating because of the waiting time . We were not the only family with this problems. Other customers cards would not wok in the elevator. The systems needs to be reevaluated. |
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| Guest Review: 9 |
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Posted Date: 2011-12-27 |
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| This particular room was very small and no view, but it was just a place to hang our hat (luggage) till are "red eye" departed. Also had a room on 18th floor the was terriffic. |
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| Guest Review: 10 |
by PatrickF of
Toronto,ca |
Posted Date: 2011-12-23 |
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| Good location to the beach and shops, |
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